Residential Tech Support - DJH Tech - Pinellas St Petersburg Florida
Managed IT Services for Business | Computer Repair | Virus Removal | Computer Questions | Web Design (727) 280-6885

Residential Tech Support

Residential Tech Support

Computer Repair

You may be in need of residential tech support computer repair service if your computer problem is presenting these symptoms:

    1. Unexpected crashing (closing) of applications
    2. Odd computer noises coming from tower
    3. Unusual amount of computer generated heat blowing from fans
    4. Pressing of power button will not turn on computer or no input displayed on monitor
    5. Excessive pop up error messages when using computer
    6. Blue screen with white lettering also referred to as a BSOD “Blue Screen of Death”.

If you experience any of these issues, you may be at risk of losing data and we recommend you to contact us as soon as possible.

Laptop Repair

Laptop repair is generally identical to computer repair symptoms described above but with the addition of these symptoms and/or issues:

      1. Cracked laptop screen
      2. Dropped laptop and won’t turn on or windows boot error
      3. Dead laptop battery or swelling of battery
      4. Laptop only works when plugged in to wall outlet
      5. Broken laptop keyboard or trackpad (mouse)
      6. No sound or audio coming from laptop speakers
      7. Wireless WiFi internet not working

Laptop hardware repair is a delicate process due to the size of electronics. We do not recommend trying to repair your laptop yourself.  Simply contact us and we will fix your mobile laptop computer.

Wireless Printer Setup

Did you upgrade to a wireless printer but not quite sure how to connect it to all of your devices?  Having problems printing with an existing wireless printer? Wireless printer disconnected from network and cannot re-connect it?  These are common issues, do not go to the store and buy a new printer.

We’re here to help, contact us to get your printer working again.

Router Installation

Having intermittent internet issues or outages?  Do you or others play online games or stream HD video? Wanting to improve the performance of your network?

Simply contact us and we’ll install and program your new router or network switch for you, so you can maximize your internet experience.

Wireless WiFi Setup

Random disconnects, slow network, network drive freezing, or weak wifi range?  It may be time to upgrade your wireless network components.

Let us install and program your new wireless network for maximum throughput and reliability.  Contact us today!

Computer Lessons

Attention:  Seniors and Beginners — If you are new to computers or simply need improvement, don’t worry.. we are available to help!  Learning how to use a computer or taking computer lessons can be an embarrassing task for many but we strive to make it simple. We pay close attention to your areas needing improvement and work with you to make you feel comfortable with technology.

Get to know your computer!  Schedule a residential tech support computer lesson appointment by contacting us today.

Computer Special Needs Accessibility

From computers, websites, software, and mobile devices (cell phones, tablets, etc) — accessibility for the disabled is necessary.  This also includes learning disabilities for both children and adults that have a hard time processing information.  Specialized accessibility software is available to visually or audibly alert the user with hearing or vision impairments.

If you or someone you know requires special accessibility software or hardware, we can provide assistance in setup and use.  Feel free to contact us to learn more.

Anti-Virus and Malware Removal

Virus, malware, adware, spyware, ransomware, rootkit — just naming a few, these can wreck havoc by infecting your computer and possibly halting it.   Effective anti-virus and anti-malware solutions are necessary to safeguard and protect your sensitive data and information from hackers.

Protect yourself today, we highly recommend using Malwarebytes for your PC and Mac protection.

Malwarebytes – PC Download
Malwarebytes – Mac Download

If you’re currently infected and need immediate assistance, please contact us as soon as possible.. every second counts.

Data Recovery and Backup

So, you’ve been working on your computer for the last decade and all of a sudden — crash!   It won’t turn back on.  You now have 10 years of data sitting hostage in your failed hard drive.  We sure hope you implemented a data backup plan otherwise you will need data recovery services.

If you’re the lucky one and looking for data backup solutions, we provide cloud backup, local backup, and network backup storage for those wanting to prevent such an occurrence in the future.

We have partnered with iDrive to provide you with 24/7/365 Cloud Backup for all of your devices.  Keep your data safe and protected!

Save 25% today and begin your cloud (off-site) data backup by clicking here.

IDrive Remote Backup

Contact us today to have us investigate your hard drive issue or to begin a backup plan.

Hard Drive Data Erase

Do you have a failed hard drive or retired old hard drive?  Do you want to securely erase all data and contents on it?  We provide secure hard drive data erase methods such as:

  • US DoD 5220.22-M
  • US Army AR380-19
  • US DoD 5220.22-M (ECE)
  • NSA 130-2
  • and many more

After the drive erase has been complete, we provide you with an erase certificate providing the technical details of the operation for company or individual archiving.

Contact us today to learn more about our secure hard drive erasing service.

PC Tune Up

Is your computer running slow or oddly performing?  Computer case full of dust and exhausting hot air from the fans?  If yes, you are in need of a PC tune up.  For software related issues, we can remotely tune and speed up your PC by downloading software.

For physical on-site or remote residential tech support, contact us today.

Mac Repair

Own a Apple device and in need of mac repair?  Apple repair could include cracked screen, bad mac hard drive, broken apple keyboard or mouse, broken microphone or camera, and more.

Whatever the issue may be, schedule your mac repair by contacting us today.

MacBook Repair

Did you drop your MacBook or crack your retina screen?  Did your mac hard drive fail?  Keyboard or trackpad broken?  A USB or FireWire port not working correctly?

We have a repair solution for your broken MacBook, contact us today.

Multi Monitor Setup

From gaming to accounting, a multi-monitor setup is necessary for effective productivity or game play.  This allows you to have 2, 3, 4, or more monitors setup on your computer.

Interested in a multi-monitor setup?  Contact us to get started.

Remote Tech Support

Our remote residential tech support is available to customers 24 hours, 7 days a week in the United States or any part of the world!  To begin the remote tech support session, simply download our remote software and contact us — it’s that easy!

On Site Tech Support

On-site residential tech support is available to customers 24 hours, 7 days a week for physical computer issues or internet / network outages.  We proudly located in the Skyway Marina District, South St. Petersburg Pinellas area and serve all of St. Petersburg, Gulfport, Treasure Island, South Pasadena, Pinellas Park, Kenneth City, Clearwater, Largo, St. Pete Beach, Indian Rocks Beach, Madeira Beach, Belleair, Indian Shores, Belleair Bluffs, Oldsmar, Tarpon Springs, Tampa, and portions of Pasco county.

Feel free to contact us today to schedule an on-site computer support visit.

Email Tech Support

Have a simple tech support question?  No problem!  You may e-mail us anytime for fast computer and network support.

To send an tech support question by email, feel free to contact us.

Phone Tech Support

If computer support by email is not enough, you may call us for tech support by phone.  In some cases, we can guide you through a computer or network problem right over the telephone.

To begin a phone tech support session, please contact us.

Smart Home Help

Providing Smart Home Assistance for WiFi / Z-Wave / ZigBee products such as Amazon Echo with Alexa voice command, smart light bulb, smart outlet, smart leak detector, smart robot vacuum and more! Smart home gateways include Wink Hub, Samsung SmartThings, Logitech Harmony Hub, and more!

We can fix or provide you smart home help today, contact us to begin.

Television and Cable TV Support

Having issues with your Television (TV)?  A few common issues include: no volume or picture.  If you’re using a streaming TV app, issues may include: no wifi connection or buffering issues. We can fix most TV issues quickly which may take days for your provider to fix.  We also provide Television Hardware Repair that may include blown speakers, failed power supply, bad television main board, cracked screen (in some cases), and more.

Ready to watch TV again?  Contact us to get started.