FAQs Archive - DJH Tech - St Petersburg Tech and Computer Services

Dec 14

Latest Ransomware Attack named Bad Rabbit. Can you protect me?

Yes, we can. After the recent Petya and Mischa ransomware virus attack forms a near variant called Bad Rabbit. It is currently targeting organizations and consumers, mostly in Russia and Ukraine, but is also evident in the United States. The virus is delivered via legitimate websites as an Adobe Flash executable file named…

Jun 27

A new ransomware attack is forming named Petya / Mischa. Can you protect me?

Yes, we can. After the recent WannaCry ransomware virus attack forms a near variant called Petya and backup Mischa. Currently, it is spreading very rapidly through the countries of Ukraine, Russia, Spain, and France. The virus is delivered via email containing a Dropbox link or attachment. Apple iOS and Android operating systems are…

May 16

I am worried about the WannaCry virus. Can you protect me?

Yes, we can. The world is in panic mode after the recent WannaCry ransomware virus attack. This virus applies to non-patched (non-updated) Microsoft XP, Server 2000, Server 2003, Server 2008/R2, Server 2012/R2, Server 2016, Vista, 8, 8.1, and Windows 10 operating systems. It does not affect Apple based products such as Mac. Here are…

May 16

Can you provide remote support outside of your on-site support area?

We can provide remote support (almost) anywhere in the world! If you’re in need of remote computer support and located outside our on-site tech support area, feel free to download our remote pc support application and give us a call. We are available 24/7 for on-call remote tech support.

May 16

I have a Mac, do you service Apple products?

We provide service for Apple products such as Mac Repair, MacBook Repair providing on-site and remote Mac tech support and hardware diagnostics.

May 16

My wireless internet only works in certain parts of my home. Can you expand it?

We can certainly provide business wireless wifi support and residential wireless wifi setup and network troubleshooting. We begin by checking your Wireless Router or WiFi Access Point performance to eliminate possible wireless hardware issues. If no issues found, we begin scanning your physical area(s) to check and fix wifi interference or wireless signal…

May 16

I have an old hard drive that I want professionally erased, can you do that?

We provide several hard drive erase methods for you to choose from. If you’re not sure which one, we can choose for you. After completed, we provide you with a Certificate that contains several technical details for company or individual archiving.

Mildred Clark

14:49 24 Jul 21

Daniel repaired both my husband’s computer and mine. He did a wonderful job and he tightened all the loose bolts in my new computer. He also disposes of old components properly.read more

jim connors

21:37 10 Aug 20

Top notch service! Good prices. Highly recommend.

Rita Peters

16:53 10 Jun 20

Daniel was wonderful to work with. My husband just got a new computer and Daniel set everything up to make it easy for him to use. He also helped me with a long list of items that were more complicated. Daniel is very professional and is price is very reasonable. I would recommend him to anyone.read more

dick alan

16:58 28 Apr 20

Dan took my computer at a dificult time and that was greatly appreciated.Like many others I had failed to back up two years of pictures. It was a big relief to get them back.I will use DJH Tech again. Thank you!read more

Janice Reed

18:17 05 Mar 20

Dan is a lifesaver! I, like most people, panic when we have computer problems. Dan picked up the phone when I called, calmed my nerves and worked me in with all of the other computer jobs he had going. He fixed my computer splendidly and updated me to Windows 10 all at a fair price. I highly recommend!read more

Adam Trent

03:09 05 Mar 20

Daniel was super helpful and went above and beyond to get my gaming computer to where it needs to be. He helped me fix my computer clear my hard drive install my new software and drivers and I’m the process gave me knowledge of how to do these things myself. One of the most professional people I’ve dealt with in my life fast response and ever to help I’d recommend him to anyone in the st pete Sarasota to Bradenton or Tampa area any day of the week!read more

Scott Meikle

00:51 04 Mar 20

Super happy with Dan's Service and advice. He advised me on the correct choice of PC for my budget and needs.Very pleased with the speed, memory and general performance. He also got me out of a jam by retrieving key files from a non-working PC in a short period of time. Will continue to utilize Dan the Computer Man for all my computer needs.read more

Trin Wilson

21:25 03 Feb 20

Dan was amazing when I emailed about my laptop (from my phone) he walked me through everything. Dan was able to repair what other shops told me was useless to fix. I have my beloved laptop back, and can do my homework again.read more

Mamdouh Elkhouly

19:08 03 Feb 20

What a relief to FINALLY have a knowledgeable, fast, fairly priced and friendly expert to properly maintain our network. Dan was recommended to us by a colleague, and we will be recommending him to anyone who asks. Make him your go-to tech specialist... he's ours from here on out!read more

David Amann

15:58 29 Jan 20

Absolutely, the best service ever! We have been in business over 20 years and DJH has been instrumental in keeping our computers up and running. We are a small business with limited technical experience. When our computers are not functioning it is a major deal. DJH is very responsive and makes sure we are back to business soon.read more

Renee Barth

09:32 06 Sep 19

Dan was wonderful, professional and efficient. Best experience.

Steve Kallenbach

01:20 20 Aug 19

This is my first experience with DJH, and it’s been amazing. Daniel walked into a mess, caused by a bad “Spectrum” installation. Within a short period of time, he was able to get me up and running. We had to call Spectrum, to have them change certain settings, that would allow my fairly sophisticated setup to work properly; and Daniel talked tech to tech - to get things solved. I only wish I had discovered DJH years ago. Daniel is my “go to” on anything electronic and technical. Daniel is fast, polite, patient, and very fair in how he approaches costs.read more

Lane Douglas

18:53 19 Jul 19

I called with a computer problem. Daniel guided me through two ways to fix it. Expensive or very reasonable cost, even though he made less money. That is called personal business integrity. He gets my return business. Thank you Daniel.read more

Chungmu GirlsMiddleSchool

03:24 05 May 19

Daniel was amazingly helpful and had the necessary part ordered within a day! He fixed my computer quickly too! Highly recommended and a hundred times more personable than GeekSquad et al.read more

Nate Tenaro

15:19 16 Feb 19

Dan at DJH Tech was very professional and helpful throughout the whole process of repairing my desktop. He kept me updated through every step of the process on what he thought the issue was and what he was going to do. Highly recommendread more

Rick Bonnell

17:24 29 Nov 18

Fast professional service. I highly recommend DJH Tech. Great communication. Will use the service again. Thanks !

Brad Duncan

15:04 05 Nov 18

Working with Dan at DJH Tech has been great. Dan is efficient, prompt and quite knowledgeable. I’m glad I came across this company and am looking forward to a fruitful business relationship.Brad Duncanread more

Greggory Lee Newell

12:23 15 Sep 18

Dan is an excellent talented IT person. He built my website, Created a logo for my business and has given me exceptional advice and service whenever I need him. He responds almost immediately every time I’ve had to talk to him Or needed him to help me out. You won’t get better service or a more knowledgeable guy without looking high and low for somebody with his experience!read more

Dennis Palso

19:25 26 Jul 18

Dan is very knowledgeable and attentive on computer hardware and software issues. We have used him to build and set up workstation computers and also our server system. He is very prompt getting back to us and his charges are very reasonable and competitive. We use him for everything connected with computer hardware and software.read more

Cheryl Freeman

20:17 25 Jul 18

DJH Tech has always replied back to my calls for help in a timely manner and has been able to fix my computer problems every time. I appreciate the fact that he shares what I did wrong and how it was fixed. I will continue to use him; I'm very satisfied.read more

Kelly Woodruff

15:58 25 Jul 18

This is an outstanding company who will take care of all your needs. Very friendly and professional and will always assist in a timely manner!read more

HAL Heitler

07:55 24 Jul 18

Dan has always been responsive to my urgent needs. Trust worthy in every facet of his work. I can highly recommend his services.read more

Athena Bloomfield

21:49 23 Jul 18

Fantastic Company, from server issues with my business, to building and maintaining my website, to building computers, restoration after virus hits, and even to helping my son repair gaming issues at home, they are the BEST. Been using DJH Tech for years and I would not even dream of going anywhere else. All of my business associates use him as well as do many of my attorney friends and clients. You will not be disappointed.read more

Queer Essentials

18:22 23 Jul 18

Dan is awesome to work with. They are prompt, friendly and very helpful. I highly recommend their services.

Breana Marsalisi

20:53 29 Mar 18

Daniel has done an excellent job with our home and office networking needs. He installed our router, full network, and security cameras. He has expert knowledge and very honest. We highly recommend him to all of our friends.read more